We only have 5 hosts so a domain seemed overkill. Restart the device, and install from https://portal.office.com/account to get the correct version. Microsoft | Login. We'll ask where you'd like to get yourverification code and selectNext. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. "That Microsoft account doesn't exist. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). It then asked me to create a password so I backed out thinking it wouldnt work. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Enter a different account or get Once the steps above have been completed, you should be able to log in to your Microsoft account. One last method would be to sign in to your email associated with your Microsoft account. More info about Internet Explorer and Microsoft Edge. These login loops can happen in software or on Microsofts web site in many different locations. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. MS also keeps linking my work and home accounts. This is extremely frustrating. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. I have my phone number setup in my account, so instead of email, I used my phone number. From there, check to see if your device is enabled. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Whats the grammar of "For those whose stories they are"? I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. It would best to check on that. Sign In. Thats it for this blog; thank you for taking your time to read our content. How did you reverse your original choice? A Gamertag is meant to serve as an identity only on Xbox. I cannot believe the idiocy of this design. I am not using Outlook anymoreOn Mac the Search function also was not working. To access this form, the user must be signed in with a Microsoft account. You can, however, create a new account with the same name. Here are three major reasons apart from the probability of the account id doesnt exist. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. I am not even sure if that would work anyway. Business Tech Planet is compensated for referring traffic and business to these companies. I have dealt with this before. One easy way to fix this issue is to use the correct account type while logging in. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Select the Time range (Id suggest you choose All time). How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Guiding you with how-to advice, news and tips to upgrade your tech life. The error message isnt well worded heres better text . Amazingly both messages are right but not well worded. @harrymc: there's a chat going on as well. You will have to use the original account id. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. How To Choose Knowledge Management Software For Windows. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. This is also happening to me. Try out a couple of familiar usernames and passwords variation that might been have used recently. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Maybe this helps. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Send a test E-mail to the supposed user ID. The initial step is to make sure that your Username and ID actually exist. Try another email address or sign up for a new one. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. I had deactivated all possible Settings in Privacy settings. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Has anyone found a solution? By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Office LTSC is the enterprise licence version of Office 2021. So, you might need to create a new Microsoft account. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. That Microsoft account doesn't exist. Enter a different account or get Microsoft will permanently delete any account which has not been active for the past 2 years. Now click on "Azure Active directory" you may need to click on "Show all.". Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. If not, select the checkbox next to the device. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. Time-saving software and hardware expertise that helps 200M users yearly. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. These computers were set up for organization and the one I re-installed I set it up for personal use. At the moment, neither error message nor the logins show the important difference between the two types of login. Report abuse. Go to https://portal.office.com/account to check which Office version and edition you have available. A great place where you can stay up to date with community calls and interact with the speakers. You wont be able to access your account, and you will receive this error. Is it possible to create a concave light? At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Enter a different account or get a new one. I should add that this particular computer had my personal account as the main user. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. You may be mistyping the email address. Restart the device, and install from https://portal.office.com/account to get the correct version. Microsoft Edge is another popular browser that many users use when they have a Windows computer. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. I know the account is valid because it is the same one I am using in this forum. Key Takeaways Windows 10 comes with a feature that allows you to do a factory reset losing all files. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. That should let you at least set up the machine. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Learn more about Stack Overflow the company, and our products. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. This is a common error among Microsoft users encountering the error under consideration. I have the same problem. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Enter a different account or get a new one. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. I'm sure if I had created a local account it wouldn't have been an issue. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. It was not necessary and just interfered with her sign-in under her work account. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. Since I'm now joined, I can't check where the option is now. Check out the latest Community Blog from the community! However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. When I go to "make a new one", it says that the account already exists and that I should try logging in. WDAGUtilityAccount: What is it & Should you Disable it? My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Use an alternate account to sign in (if one exists) or sign up for another one. On the next page, fill out the necessary details. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. 5. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). A local account is like setting up another user, but it's only on that one computer. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Hi, I am trying to register for AZ-900 exam. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. It keeps happening. Cache in the Safari browser stores website data, which can increase site loading speeds. If you forgot your Microsoft account password, follow these steps. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. From there, click on "Users.". MS has got to fix this. Type the requested information and select Send code. Type the security code intoVerify your identity,then selectNext. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. , It looks like theres already an account with. Amazingly both messages are right but not well worded. That Microsoft work or education account doesnt exist. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. See, Step 2: Check products or services where you used your Microsoft account. How does it not exist when I even have a Facebook account with it? Clear the cached data to refresh the login portal using the below steps. Office 2021 all you need to know. Go to Microsoft Certification Dashboard. I was having issues accessing my work/school account in the Calendar app on Windows 10. every time I try, I . But, I get a message saying "The Microsoft account doesn't exist. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Please see the attached. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Remember, if that fixes it, you can always add the account back in later. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. My answer is to jettison Microsoft for something that works. 4. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? So, lets see what can possibly trigger the issue. Cache in the Edge browser stores website data, which speedsup site loading times. Enter a different account or get a new one. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Enter a different account or get a new one" when opening outlook through Power Automate. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. The steps below are on how to clear cached data on Google chrome. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Thanks for contributing an answer to Super User! Did this under Settings gear, Accounts, My Info. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. This prevents you from accessing any Microsoft service on your devices. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. 6. On Your Dashboard, click on click Schedule next exam button to select your exam. Position: Columnist She was graduated from the major in English. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I've also tried an O365 works account I have after . In reply to Greg Carmack's post on March 9, 2022. Hi Lael! If so, please select work or school account and . Check if closed. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Try another email address or sign up for a new one. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. To create a new account, head to Microsofts Signup Page and choose a new account name. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Power Platform and Dynamics 365 Integrations. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. I used that email account to create this post. Do you need it? New Member. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Choose the account you want to sign in with. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Create one! You can unsubscribe at any time, of course. Has 90% of ice around Antarctica disappeared in less than a decade? I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Making statements based on opinion; back them up with references or personal experience. So frustrating. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Not associated with Microsoft. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Then click on "Enable.". This worked in half a second. Microsoft blocks Excel XLL add-ins at last! After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. I haven't been able to find a way to set that up right out of the box, though. If this situation arises, use the primary User ID instead of the additional address. No. We have problem with the sign in of an account. Enter a different account or get a new one." It only takes a minute to sign up. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Another method would be to open any Office 2016 or 2019 app and create a new document. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. These are different to MSAs. I know the account is valid because it is the same one I am using in this forum. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. After entering the unique code, you will be able to create a new password and sign in. Once the account has been created, you can start using that Microsoft service again. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Madness. Then we were able to add the workplace user. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I hope you were able to figure out what was wrong with your account.