Find Your Product Docking Stations USB Hubs Display Adapters Wormhole Video Capture Webcams Networking The one with P at the end includes a power cord. It does not require a power cord. Your mobile device might require more power than your charger allows when using the adapter and JUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER, with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER, it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in PLEASE HELP. Watch our product videos on our YouTube channel for additional information. Drivers are available on j5create website under the "Support" tab. This Adapter will require an available USB 2.0 port and an installation of a driver. Create a dual-monitor set up and boost your productivity. But you can get it to work. Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer. Verified purchase: Yes | Condition: Pre-owned. But overall it does what I bought it for and is cheaper than buying an actual docking station. * A must-have for surfing the web and working on your email/Facebook/Twitter accounts all at the same time.Looking for an easy way to add a second monitor? HDMI USB driver update You need to open the device manager. Its a very good mini docking station. Use of these names, logos, and brands does not imply endorsement. J5CREATE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE WITH RESPECT TO THE WARE. I do however notice lag if I try and use the Bluetooth ports to run a wireless keyboard and mouse combo. Besides working as docking station will also allow power to pass through and charge laptop. Please refer to the manufacturer of your hardware for more information on your device, 1 - USB-C PD for upstream charging 1 - HDMI Output 1 - USB 3.0 Gen 1 Type-A 5 Gbps. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. Sign up for the latest innovations, exclusive offers, and more. This Agreement constitutes an individual consent by You to be bound by the terms of this Agreement and is the entire agreement between You and j5create with respect to Your use of the Ware, and any and all other written or oral agreements or understandings previously existing between You and j5create with respect to such use are hereby cancelled. From page 23 of the User Guidefor your HP computer: Connecting video devices using an HDMI cable. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. Simply download the app, run the installation, and it's ready to use with your connected camera. If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. That is to say, you can utilize Device Manager to help you search for and download the newly released J5create drivers, such as J5create USB-C to HDMI driver and USB adapter drivers. Or some people may run into j5create not working for unknown reasons. I really don't want to return this laptop. In the following webpage, scroll down to locate and expand Support. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. USB to VGA Adapter, ABLEWE USB 3.0/2.0 to VGA Multi-Display The Privacy Policy provides information about your privacy rights and explains how j5create protects your personal information. external monitor) until I had to restart my computer. Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. Features: Built-In USB Port. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. Tell us what video-input port(s) your external display device has, and its manufacturer and model-number. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In Device Manager, find the device. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Is this compatible with windows 11 - Learn about j5create - USB-C Dual HDMI Mini Dock with 4 Answers - Best Buy Change Region | Copyright 2023 j5create International. All company, product and service names used are for identification purposes only. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Check this review for one kind of simple USB-C to HDMI device: This item requires an "Alternate Mode" of USB Type-C to function. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. (a) separate any individual component of the Ware for use; (b) incorporate any portion of the Ware into other software or compile any portion of it in combination with other software; (c) sell, rent, lease, lend, loan, distribute, assign or sublicense the Ware or any rights to it in whole or in part; (d) modify, reverse engineer, decompile, remove any proprietary notices or disassemble the Ware in whole or in part, or create any derivative works from or of the Ware, or encourage, assist or authorize any other person to do any of these things; or. Display Settings Right-click on the icon on the lower right-hand side of the toolbar to open display settings. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Use of these names, logos, and brands does not imply endorsement. Their information can be found on the back of the packaging, or on our website under the "Support" tab. Trending price is based on prices over last 90 days. We innovate. X. J5 sells 2 versions with almost identical model number. Data transfer rates up to 5 Gbps. It also includes a security lock slot to protect against theft, making it perfect for use in business organizations. Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question Ethernet don't work, usb a/c ports . For maximum performance, use a computer and USB-C power adapter equipped with PD 3.0, We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time, 1 - JCD542 USB-C Dual HDMI Docking Station. Not working. Press Windows key + I. Click Updates and Security. This Agreement shall be construed and controlled by the laws of the State of Georgia without reference to its choice of law provisions, and You consent to exclusive jurisdiction and venue in the federal courts sitting in Fulton County, Georgia, unless no federal jurisdiction exists, in which case You consent to exclusive jurisdiction and venue in the applicable Georgia State Court located in Fulton County, Georgia. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! Note: We only recommend downloading the firmware if you have a Steam Deck device. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. Next image. You agree to comply with all applicable international and national laws that apply to the Ware, including all applicable U.S. export-control laws and regulations, as well as any end-user, end-use and destination restrictions issued by U.S. and other governments. When I turn on the monitor it scans the HDMI port for some time and says "no signal" and then turns off. Save my name, email, and website in this browser for the next time I comment. the adapter (with attached peripherals) and your laptop, To ensure files copy completely, do not remove the USB-C power adapter while copying files. j5create - USB 3.0 to Dual HDMI Multi-Monitor Adapter - Silver Model: JUA365 | SKU: 5615018 4.5(1,153 Reviews) 97 Answered Questions Highly rated by customers for: Set up, Ease of use, For laptop $69.99 Add to Cart Show only Answered Questions ( 97) Sort by: Showing Ask a Question Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. But, if I can't get it working with an external monitor it is pretty much useless to me. j5create support said they are unavailable. Slip it into your laptop bag and take it with you anywhere. If so, what monitor have you used with this laptop that you know works? USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create USB 3.0 to Dual HDMI Multi-Monitor Adapter Windows & macOS Compatible Model: JUA365 $ 69.99 This USB 3.0 to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows computers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. By using this site, you accept the . Some people may stumble upon j5create problems, among which j5create driver issues are most common. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. Sign up for the latest innovations, exclusive offers, and more. Connect standard USB Type-A-enabled devices and peripherals (flash drives, keyboards, mice, and more) to USB Type-C-enabled devices (USB Type-A cable not included). Power and charge your laptop, while powering all devices connected to your laptop and the docking station with a single power adapter (not included). If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. A: Yes, the USB to HDMI Display Adapter will work on a AIO computer with Windows 7 or later. 2 Ways to Update Creative Drivers for Windows 10, Solved: Creative Sound Blaster Not Detected on Windows 10, Download PreSonus AudioBox USB Driver on Windows 10, 8, 7, and Mac. Not so fast. You have to use a USB-C cord with the proper wiring (some USB-C are wired only as charging or USB 2.0 which won't help you). Sorry, but this question has been marked as "solved". Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. Sign up for the latest innovations, exclusive offers, and more. Please open your own question, and give as much detail about your particular hardware (PC and TV). IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, J5CREATE IS UNWILLING TO LICENSE THE WARE TO YOU, NO LICENSE IS GRANTED AND YOU ARE NOT AUTHORIZED TO INSTALL OR USE THE WARE. At j5create, we take our customer support seriously. . Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. All other ports on the j5create adapter are working--USBx2 and Ethernet. Nothing I've tried has made any difference. Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. Features. This End-User License Agreement (the Agreement") is a legal agreement between Youand Kaijet Technology International Limited, Inc. (DBA: j5create) (j5create, We or Us) for the Ware (as such term is defined below). Country/Region of Manufacture: . Check documents on compatibility, FAQs, upgrade information and available fixes. The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). j5create USB to HDMI Adapter - Dual HDMI USB 3.0 Multi-Monitor Cable | 4K Ultra HD | Compatible with Microsoft 7, 8.1, 10 / Mac OS X v10.6 and Above Visit the j5create Store 1,137 ratings | 120 answered questions $6999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Besides working as docking station will also allow power to pass through and charge laptop. Since it hooks up with a rather small cord cable management can be a tad unsightly. To ensure the JCA379 powers and charges your mobile device while Connect up to 2 external monitors (driver required). * Ideal for viewing multiple windows at the same time. Therefore, you need to install j5create drivers on Windows 10 and Mac. You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. Product category: Computer Monitor Adapters j5create, Troubleshooting (does not switch on, does not respond, error message, what do I do if), Authorized service for j5create Computer Monitor Adapters. Data transfer up to 5 Gb/s. The HDMI port is the middle port. The USB 3.0 SuperSpeed port gives you data transfer rates up to 5 Gbps. Mines came with a power cord and it worked for a couple of days then completely stopped. j5create reserves the right to limit, in its sole discretion, the provision and quantity of any feature to any person or geographic area. In most cases, j5create will release driver updates to fix bugs and errors of different j5create products, like j5create driver unavailable or undetected. To purchase quantities of 10 or more contact sales@j5create.com About This Product The JCA153G USB-C to 4K HDMI Adapter allows you to quickly and easily connect your MacBook , Chromebook , tablet or PC to an external monitor, HDTV, projector, or other display device using an HDMI input. S-Video? 12:44 AM About this item Any other contractual agreements between You and j5create remain in effect. Go figure. Windows 7 OS may have other limitations. Second screen only: View the screen image on the external device only. Extend: View the screen image extended across both the computer and the external device. For Windows users, Microsoft has provided you an inbuilt tool to update device drivers like j5create drivers within the system. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. WAVLINK USB3.0 to HDMI/ VGA/ DVI Dual 2K Display Adapter . . j5create | JCD543 USB-C Triple Display Docking Station - j5create International JCD543 USB-C Triple Display Docking Station Please Contact Us For Availability About This Product The USB-C Triple Monitor Docking Station provides extra connectivity from your computer. Computer used: HP Laptop. Small, compact, and lightweight. Now enjoy true 1080p HD resolution through any computer with a USB 3.0 port. Everything's working now. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? No matter what your j5create product is, like j5create Webcam, USB to HDMI, and docking station, USB 2.0 VGA display adapter, and j5create USB to TDMI display adapter, it is needed that you try to keep the j5create drivers up-to-date to avoid j5create problems. You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. Notwithstanding the foregoing, if You have entered into a separate agreement with j5create that expressly supersedes the Terms of Use and/or this Agreement (a Superseding Agreement), or if your use of the Ware is authorized under the terms of a Superseding Agreement, the Superseding Agreement will remain in full force and effect. To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. On other hand, J5create USB 3.0 Wormable Docking station released by company had won the 2012 CES Innovations Award and 2012 Computex Finest Choice Award in year 2012. Upon termination of this Agreement, You must promptly cease all use of the Ware and discontinue exercising all license rights granted by this Agreement. EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. Without limiting its rights and remedies, if You fail to comply with the terms and conditions of this Agreement, j5create may, in its sole discretion, terminate this Agreement upon any such failure. YOUR USE OF THE WARE, AND THE RESULTS AND PERFORMANCE ACHIEVED USING THE WARE, IS AT YOUR OWN RISK. 3. It works fine for hooking up two monitors via HDMI. Thank you. This Agreement is not intended to supersede or replace any other agreements entered into with j5create by You or Your company. Keep your workspace organized with the double-sided cable storage compartment, giving you the flexibility to place the cable anyway you like. Here, for instance, you can enter USB to HDMI and then select the right model in the results such as USB 3.0 to Dual HDMI Monitor Adapter or USB to HDMI Display Adapter. j5create - USB-C Dual HDMI Mini Dock Model: JCD381 | SKU: 6201440 4.0(955 Reviews) 88 Answered Questions Highly rated by customers for: Use with laptop, Set up, Connection $88.99 Was $89.99 Add to Cart Show only Answered Questions ( 88) Sort by: Showing 1-20 of 88 People are asking about Compatibility Usb ports Windows (6) Hdmi (6) Ask a Question It should be marked with a yellow exclamation point symbol. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. THE ENTIRE RISK AS TO THE QUALITY, OR ARISING OUT OF THE USE OR PERFORMANCE OF THE WARE REMAINS WITH YOU. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can send us an email with any questions you may have. Is not as easy at it seems. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. - edited One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2K. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. Available DisplayPort Alternate Mode over USB Type-C connector. Works great until Big Sur. Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. Please contact our customer service department for assistance with this issue. All company, product and service names used are for identification purposes only. In the search box, type in your J5create product model and then hit Enter to move on. charging your device simultaneously. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. 5. DVI? I even tried connecting the j5create adapter to external power (which is possible but not required). We have a dedicated technical support specialists waiting to assist you and your specific needs. Learn more >, At j5create, we take our customer support seriously. Learn more >, JCD542 - USB-C Dual HDMI Docking Station, JCD543 - USB-C Triple Display Docking Station, JCD543P - USB-C Triple Display Docking Station with 100W PD Adapter, JCDP392 - 90W Built-in USB-C Travel Dock, JCD376 - USB-C Multiport Adapter with Power Delivery, JCD383 - USB-C Multi Adapter (9 Functions in 1), JCD384 - USB-C Multi Adapter (10 Functions in 1), JCD389 - ULTRADRIVE Kit USB-C Multi-Display Modular Dock, JUD480 - Boomerang Station Universal USB 3.0 Docking Station, JUD481 - Boomerang Station - Universal USB 3.0 Docking Station, JUH320v2 - USB 3.0 Wormhole Docking Station, JCA374 - USB-C Multi-Adapter - HDMI/Ethernet/USB 3.1 HUB/PD 3.0, JCH346 - USB-C 4-Port Hub with Power Delivery, JCH471 - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB, JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet, JUH470 - USB 3.0 Multi-Adapter Gigabit Ethernet / 3-Port USB 3.0 HUB, JCD392 - 4K60 Elite USB-C 10Gbps Travel Dock, JCA140 - USB Type-C to 4K DisplayPort Adapter, JCA365 - USB-C to Dual HDMI Multi-Monitor Adapter, JCA366 - USB-C to 4-Port HDMI Multi-Monitor Adapter, JCA378 - USB-C to VGA & USB 3.0 with Power Delivery, JCA379 - USB-C to HDMI & USB 3.0 with Power Delivery, JDA112 (BXMDPVGA) - mini DisplayPort to VGA Adapter, JDA132 - mini DisplayPort to DVI Adapter, JDA152 - mini DisplayPort to HDMI Adapter, JDA158 - DisplayPort to 4K HDMI Active Adapter, JDA159 - mini DisplayPort to 4K HDMI Adapter, JDA173 - mini DisplayPort to 4K DisplayPort/4K HDMI/ DVI Adapter, JDA214 - VGA to HDMI Video Audio Adapter, JUA190 (BX1VGA) - USB VGA Display Adapter, JUA210 (BX2VGA) - USB 2.0 VGA Display Adapter, JUA214 - USB 3.0 VGA Multi-Monitor Adapter, JUA250 (BX2HDMI) - USB 2.0 HDMI Display Adapter, JUA254/JUA255 - USB to HDMI Multi-Monitor Adapter, JUA258 - USB to HDMI Multi-Monitor Adapter, JUA310 (BX3VGAB) - USB 3.0 VGA Display Adapter, JUA315 - USB 3.0 VGA Slim Display Adapter, JUA330/JUA330U - USB 3.0 DVI Display Adapter, JUA350 (BX3HDMI) - USB to HDMI Display Adapter, JUA354 - USB 3.0 to 4K HDMI Display Adapter, JUA355 - USB 3.0 to HDMI Slim Display Adapter, JUA360 - USB 3.0 to HDMI & VGA Multi-Monitor Adapter, JUA365 - USB 3.0 to Dual HDMI Multi-Monitor Adapter, JUE130 (BX3GIG) - USB 3.0 Gigabit Ethernet Adapter, JUE230 - Dual USB 3.0 to Gigabit Ethernet Sharing Adapter, JUE302 - Wireless N300 Dual Band USB Adapter, JUE303 - Wireless AC600 Dual Band USB 2.0 Adapter, JUE304 - Wireless AC1200 Dual Band USB 3.0 Adapter, JVCU100 - USB HD Webcam with 360 Rotation (Model:JVCU100), JVCU360 - 360 All Around Webcam (Model:JVCU360), JVCU435 - USB 4K ULTRA HD Webcam with 5x Digital Zoom Remote Control (Model:JVCU435), JVA02 - Live Capture Adapter HDMI to USB-C with Power Delivery, JEE251 - 2.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JEE351 - 3.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JUC100 - Wormhole Switch USB Transfer Cable, JUC400 (BX2WH) - Wormhole Switch USB Transfer Cable, JUC700 - USB 3.0 Wormhole Switch DSS - KVM Swap & File Transfer, JUD650 - Android Dock Phone / Tablet Workstation, JUT325 - Monitor Stand With 3-Port USB 3.0 HUB, https://en.j5create.com/pages/privacy-policy, https://en.j5create.com/pages/terms-of-service. All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. Sounds frustrating!Don't worry too much, just watch this video to see how you can fix it. 1. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in. The opinions expressed above are the personal opinions of the authors, not of HP. Let's get to multitasking! J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. Duplicate: View the screen image simultaneously on both the computer and the external device. Previous image. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. Home | Drivers & Downloads - j5create Downloads Important Driver/Firmware Information: For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. The USB 3.0 Type-C to HDMI with Power Delivery from j5create provides extra connectivity from your computer with a 5 Gb/s transfer speed and supports 4K HDMI up to 3840 x 2160 at 30 Hz. All company, product and service names used are for identification purposes only. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. In so doing, Device Manager will then search online and offline for the J5create drivers. An optional power adapter can be connected for charging a laptop or other power consumption device. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. For Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP Visit the j5create Store 361 ratings | 47 answered questions $3999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. High-definition graphic images: Stream media or extend your display to a large monitor or TV with resolutions up to 2K at 60Hz. Each time you press f4, the display state changes. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. Step 2: If doesn't work, r un theHardware Devices troubleshooter. Copyright 1995-2023 eBay Inc. All Rights Reserved. Discussion about your symptoms should not be appended here. Now you are ready to use your j5create USB Display Adapter! I use a j5create JCA141 USB-C to Displayport for one of my displayport only monitors and a j5create JCC157 USB-C to HDMI 2.1 8K cable for my LG C2 42. The monitor works through HDMI with my other 2 laptops. After that, you can check whether the J5create USB to HDMI works well on Windows 10 and whether the driver is compatible with the system. https://j5create.com/screencast/See more videos: https://youtube. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. Compatible with Thunderbolt 3, the universal USB-C connection works with Windows and macOS. I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. j5create disclaims any and all liability relating to Your failure to install or flashover any updates to the Ware. For example, my Asus G752 laptop is not compatible. Get answers to your product questions by contacting our Customer Service team. * Video playback performs a. Nothing I've tried will detect the screen. The author of this question has solved their problem. Unless specifically agreed in writing by j5create, j5create is not responsible for, and hereby disclaims all warranties relating to, the storage of any data for use with the Ware. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. DisplayPort v1.2 required on graphics card or video source to support 3840 x 2160 at 30 Hz. Are you looking for a troubleshooting guide? You acknowledge that the Ware is of U.S. origin. This device allows you to add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port. Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work.

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