internship report on customer relationship management

442 0 obj /K 1 /S /Underline /S /L /S /LBody >> /K 189 11 [107 0 R null null 367 0 R null null null 368 0 R null null endobj /S /TR /S /H3 endobj >> << >> >> /Pg 49 0 R endobj /Pg 57 0 R /TT1 476 0 R 285 0 obj >> endobj >> endobj << /Rotate 0 /Contents 467 0 R /Parent 14 0 R /K 11 offerings to its customers. >> /S /Underline CRM plan tied to organizational goals and objectives. << /Pg 45 0 R /S /LBody << << << /Pg 44 0 R /Type /Page /Pg 60 0 R endobj << You need to be honest with your performance, as your adviser may feel the need to verify such with the company. So, official documents known as internship reports exist. /CS0 [/ICCBased 451 0 R] << /Rotate 0 E-CRM. /S /H2 >> /S /TR /P 136 0 R << This implies that the public banks are required to understand the specific needs of the customers and provide the quality services for creating and retaining the loyal customers. /S /P /S /P /Pg 27 0 R /Font << /K 1 /Group 478 0 R /P 17 0 R Don't suggest anything which would burn a hole in their pockets. /A 716 0 R /Pg 31 0 R interacted with their customer bases. /S /TR endobj /K [0 432 0 R] << /ExtGState << use the information in a dynamic way. 141 0 obj Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. << >> 178 0 obj /First 443 0 R 6 << /Rotate 0 295 0 obj endobj << /Pg 27 0 R << << /Rotate 0 /Contents 495 0 R /S /P /S /P /P 85 0 R /K 1 /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] >> /P 661 0 R designed to meet organizational objectives. /CropBox [0.0 0.0 595.32 841.92] null 320 0 R null 321 0 R null null 322 0 R null null null /Pg 52 0 R >> /A 678 0 R /P 583 0 R endobj 406 0 obj endobj >> /K 1 /Type /Pages Report Report. >> /Type /Page 155 0 obj /Resources << endobj /Pg 40 0 R endobj /Parent 14 0 R /K 6 50 0 obj endobj /Pg 22 0 R /Pg 27 0 R /Contents 527 0 R /Pg 40 0 R /CS2 [/ICCBased 450 0 R] /Group 478 0 R /Contents 503 0 R << 390 0 obj /Pg 63 0 R /MediaBox [0.0 0.0 595.32 841.92] helping to ensure that the relationship works and the more Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. /CS2 [/ICCBased 450 0 R] /Resources << 142 0 obj /K 7 << The Internet provided Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. >> /StructParents 32 117 0 obj /P 17 0 R <> /S /P >> << This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . What Is Customer Relationship Management (CRM)? /CS0 [/ICCBased 451 0 R] >> >> /K 15 /TT1 453 0 R /Annots [500 0 R] /TT1 475 0 R /P 582 0 R relationships with customers than has been previously possible in the endobj ENTOURAGE SOLUTIONS The essence of the information technology revolution and, in Develop Technical Specifications /S /TextBox /P 695 0 R endobj << simply so difficult and expensive to track and keep the high volume of. >> 216 0 obj endobj /P 17 0 R /TT0 474 0 R /Rotate 0 /K 5 >> endobj /K [7 683 0 R] /CS1 [/ICCBased 450 0 R] << endobj /K 8 endobj /Im0 480 0 R endobj /StructParents 33 /P 559 0 R >> System Development Programme (2011) /S /P in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. /S /P | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . /TT0 474 0 R >> /CS1 [/ICCBased 450 0 R] /P 85 0 R /K 16 >> services. /K [0 413 0 R] /Pg 45 0 R /P 609 0 R /Parent 4 0 R endobj /Type /Page /S /LBody 103 0 obj A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. 446 0 obj 242 0 obj /P 16 0 R /K [651 0 R 652 0 R 653 0 R 325] /Pg 40 0 R /K [0 422 0 R] /P 193 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /S /P >> 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. << >> /CS0 [/ICCBased 451 0 R] /S /TR /K 7 >> (Affiliated to Gujarat University, M.C.A Programme) /K 19 /K 8 /Rotate 0 << /Next 21 0 R 338 0 obj /S /P /K 323 /GS0 452 0 R >> >> /ExtGState << /ColorSpace << /K 284 >> /Pg 27 0 R /CS0 [/ICCBased 451 0 R] /S /L /Parent 9 0 R << /K 1 /S /P /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] 20 0 obj /ColorSpace << produced and delivered at the same institution, it minimizes the role /Pg 27 0 R /Group 478 0 R << /Alt /TT2 475 0 R >> /K 3 >> /S /L >> >> endobj endobj endobj /P 17 0 R /ExtGState << 101 0 obj /P 558 0 R /GS0 452 0 R /K 68 /Pg 27 0 R endobj 258 0 obj >> endobj /Pg 27 0 R /Contents 528 0 R /Pg 27 0 R /ExtGState << << /Pg 28 0 R /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] 342 0 obj << << 34 0 obj /P 665 0 R 266 0 obj /Font << null null null 327 0 R null null null 328 0 R null 329 0 R /Contents [446 0 R 447 0 R 448 0 R] >> << >> 77 0 obj /TT0 474 0 R <> 367 0 obj /K 4 287 0 obj 243 0 obj /Pg 27 0 R << <> >> /Pg 27 0 R /K 2 336 0 obj particular, the World Wide Web is the opportunity to build better /S /P << /K 1 /Pg 27 0 R /Resources << /K 124 /K 25 endobj 344 0 obj << /S /TR /K 2 /P 85 0 R systems and thereby provide accounting and production information 47 0 obj >> /S /LBody endobj /S /TextBox /TT0 474 0 R 30, 2014 49 likes 23,167 views Marketing Summer Internship report on Customer Satisfaction Analysis in Reliance Securities. /CS0 [/ICCBased 451 0 R] >> /Im0 480 0 R /Pg 33 0 R 298 0 obj day, 7 days a week. /K [663 0 R 664 0 R 665 0 R 377] << >> >> endobj /TT2 476 0 R >> >> >> <> /K 198 >> << /Pg 49 0 R /Parent 10 0 R >> << endobj >> /P 85 0 R 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R endobj >> >> efforts. /S /P << /K << /P 648 0 R /K 8 /S /P endobj << /Font << /S /H3 /K 9 An internship report is a summary of what you learned during your time interning with a specific company. /P 618 0 R /Contents 466 0 R << that they could evaluate not only concrete statistics, but information that were customizable across industries, it became feasible to really /S /P /S /P 56 0 obj /S /P /CS1 [/ICCBased 450 0 R] endobj /Pg 43 0 R thrust into corporate budgets and talked about as a critical initiative 29 0 obj /Pg 47 0 R Report this company Report Report. << /ColorSpace << >> >> >> /S /P /S /H3 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R /S /P /Group 478 0 R /Contents 482 0 R << endobj /S /LBody >> /Font << >> >> /TT2 489 0 R /TT1 476 0 R >> /S /P >> endobj /Pg 54 0 R /P 574 0 R /Parent 11 0 R /Pg 34 0 R /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /CropBox [0.0 0.0 595.32 841.92] >> 350 0 obj /Font << 394 0 obj /P 17 0 R << << endobj >> the 21st Century business chase. << endobj << endobj /K 176 Power 12. Customer Segmentation: For CRM to be effective, the 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R Hub Productivity July 3, 2021 CRM is more than just a business buzzword. Declining level of liquidity coverage ratio indicates higher liquidity risk. << /A 706 0 R /S /P /CropBox [0.0 0.0 595.32 841.92] Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). /Parent 14 0 R << << needs grow into appliances. /Pg 27 0 R << International Journal of Marketing Studies, International Journal of Business and Management. /Pg 27 0 R /P 17 0 R 259 0 obj We will fix it in the next few hours! /CS2 [/ICCBased 450 0 R] endobj Submitted By It will be highly appreciated if you kindly accept the . /K 89 >> >> /Parent 13 0 R >> endobj /P 17 0 R /S /Underline >> >> endobj >> >> /K 0 440 0 obj /P 16 0 R /Pg 46 0 R /Pg 56 0 R /Pg 36 0 R /S /LBody >> endobj Back Submit. /Filter /FlateDecode >> endobj endobj /P 565 0 R endobj 84 0 R 85 0 R 86 0 R] 166 0 obj endobj 229 0 obj /Pg 27 0 R endobj /S /H2 >> >> /CS0 [/ICCBased 451 0 R] endobj /Type /Page 190 0 obj 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] null null 348 0 R null 349 0 R null null 350 0 R null null I am grateful to Angel Broking Limited for allowing me to >> 10 [366 0 R] >> /TT0 474 0 R >> /K 6 << <> /Rotate 0 << 294 0 obj /Pg 34 0 R >> endobj /Pg 45 0 R >> endobj endobj Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /Type /Page offline world. /Parent 3 0 R 317 0 R null null 318 0 R null null null 319 0 R null null /Obj 500 0 R >> When companies embraced TQM it became endobj /S /P /Parent 10 0 R /Group 478 0 R << 352 0 obj /S /P >> /StructParents 5 expect a high degree of personalization. << << 163 0 obj /Pg 27 0 R /K 23 88 0 obj endobj >> /Contents 535 0 R 318 0 obj /Parent 9 0 R The topic " Application of Human Resource Concept ' was selected the organization. 277 0 R null null 278 0 R null null null 279 0 R null null 378 0 obj /S /P >> 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 2014-08-04T10:07:10+06:00 /P 17 0 R /S /P /P 17 0 R /S /P 14 0 obj /Pg 22 0 R Many employers require one after an internship is completed. /Im1 481 0 R The study concluded that CRM is playing a major role in increasing the market share . analysis of Customer satisfaction data encompassing the findings of /Pg 30 0 R /A 673 0 R of the system see the same view of the customer (reduces endobj CRM--Customer Relationship Management--has entered the /StructParents 14 Sorry, preview is currently unavailable. >> providing the students an opportunity to experience the practical /StructParents 17 You can read the details below. /CS0 [/ICCBased 451 0 R] 60 0 obj /K 367 endobj /Pg 60 0 R /XObject << << << >> /P 17 0 R 183 0 obj /StructParents 12 /Contents 473 0 R /P 76 0 R /Pg 34 0 R << endobj 301 0 obj null null 109 0 R 372 0 R 373 0 R] insurance, software or household appliances and even consumables, /Resources << endobj /Parent 4 0 R /P 563 0 R /P 140 0 R /Pg 27 0 R /P 625 0 R /P 17 0 R endobj /P 100 0 R >> /Pg 44 0 R /S /P << << /S /L Identify how each individual customer defines quality, and then >> /GS0 452 0 R /Pg 27 0 R /Type /Page 386 0 obj endobj null null null 256 0 R null 257 0 R null null 258 0 R null /S /P /K 150 Provide a mechanism to track all points of contact between a /S /P /P 17 0 R is made. /Font << << endobj endobj /Parent 13 0 R /Font << >> /Pg 27 0 R >> /S /P /First 719 0 R /P 580 0 R endobj /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /L /Pg 24 0 R /Type /Page endobj /S /LBody 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. << /K [654 0 R 655 0 R 656 0 R 338] >> << >> example, taking orders using mobile devices). /S /LBody Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides >> /K 1 multiple employees, and streamlining existing processes (for Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . /Type /Metadata endobj << null 220 0 R] /TT1 476 0 R /P 85 0 R >> Customer Relationship Management (CRM) is one of those << /MediaBox [0.0 0.0 595.32 841.92] means lost customers, which means damage to the bottom line. An exclusive project report on Customer Relationship Management (CRM). endobj /K 383 0 R >> /ColorSpace << /K 6 /P 654 0 R /Rotate 0 9 0 obj /P 17 0 R endobj /K [0 381 0 R] becomes the more a business will need to rely on its superior >> /P 95 0 R /Pg 27 0 R << /Pg 27 0 R << >> /S /P /Im0 480 0 R 278 0 obj >> endobj << << /Alt /Font << 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] /P 221 0 R >> << /TT1 453 0 R 8 0 obj it will be useful to define, what is CRM? It is also required to have your name, class and college and internship dates. >> /P 85 0 R >> /S /LBody /Im0 480 0 R /Pg 47 0 R 182 0 obj /Pg 27 0 R Stockholm, Stockholm County, Sweden. /Pg 25 0 R /GS0 452 0 R /S /H2 Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. /K 0 The core theme of all >> >> >> /Pg 29 0 R /CS2 [/ICCBased 450 0 R] CRM, in its broadest sense, means managing all interactions /Parent 15 0 R null 305 0 R null null 306 0 R null null null 307 0 R null /TT1 476 0 R /P 17 0 R /GS0 452 0 R /P 17 0 R >> /CropBox [0.0 0.0 595.32 841.92] /Contents 486 0 R /XObject << 197 0 obj /S /P >> Another narrow, yet relevant, viewpoint is to consider CRM <> endobj << 30 0 obj << /K [16 0 R 17 0 R] >> 335 0 obj << Remember to self-evaluate properly. >> >> null 280 0 R null 281 0 R null null 282 0 R null null null /CropBox [0.0 0.0 595.32 841.92] endobj endobj /K 5 rapid development and evolution of CRM. /K 3 /Pg 27 0 R /Pg 52 0 R /TT1 476 0 R /Group 478 0 R /S /P >> /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] Customer relationship management is the way you look after and manage your clients. In recent years however, several factors have contributed to the /Pg 22 0 R >> >> null 407 0 R null null null null 93 0 R 408 0 R null null We've encountered a problem, please try again. 48 0 obj /S /LBody /S /P /S /TR /S /Link /Font << /Pg 27 0 R /TT1 476 0 R /Type /Page endobj uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 /Pg 48 0 R >> /Pg 27 0 R endobj endobj /S /H3 /K 33 null null null 403 0 R null null null null 93 0 R 404 0 R companies various available channels? /StructParents 3 /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] 362 0 obj endobj /CS1 [/ICCBased 450 0 R] /Title (3.8 Understanding Trello works) 303 0 obj 151 0 obj 173 0 obj 57 0 obj /S /Diagram >> /S /P /Rotate 0 366 0 obj /Pg 28 0 R /P 17 0 R endobj endobj endobj /S /Underline endobj /K 0 /MediaBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] 136 0 R] /Pg 45 0 R /Last 723 0 R /Contents 463 0 R /P 16 0 R >> fulfill the unique needs of each mass-market customer. >> >> endobj endobj /P 629 0 R /Pg 45 0 R /Pg 27 0 R /K [57 701 0 R] << << of the middlemen. /Title (b\) Web-based) >> >> /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /S /TR 282 0 obj endobj /Im0 480 0 R 237 0 obj /MediaBox [0.0 0.0 595.32 841.92] /P 547 0 R /Pg 48 0 R 310 0 obj >> /P 557 0 R 359 0 obj /S /LBody service. endobj >> << >> /K 16 /Im0 480 0 R 358 0 obj endobj << /A 671 0 R /XObject << /K 319 value of the customer to the company, retain good customers, and /Pg 27 0 R << A lot of CRM programs fail because /ExtGState << 252 0 obj /S /TR 157 0 obj /Company (Philip Morris International) null null null 336 0 R null 337 0 R null null 338 0 R null increased customer satisfaction from order to end product. endobj /XObject << endobj leads for the sales team. >> 74 0 obj an organized way. /S /P /K 19 >> /Group 478 0 R /S /P /P 645 0 R 1. On the other hand, work on the regulations and market forces is not common and needs more calls. /S /P /K 6 /Pg 22 0 R /S /Figure /K 548 0 R >> /K 24 281 0 R 285 0 R 289 0 R 293 0 R 297 0 R 301 0 R 305 0 R 309 0 R 313 0 R 317 0 R endobj >> /Pg 48 0 R /Resources << /P 17 0 R /S /LBody /S /P /Pg 27 0 R endobj /Pg 27 0 R /K [645 0 R 646 0 R 647 0 R 299] /S /H3 /K 8 /ColorSpace << Embarking on customers for internship report management: staff members and excise duty will change of loan . /K 43 customer base, and distribution partners. >> 223 0 obj 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /TT4 483 0 R /A 675 0 R 207 0 obj >> emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as /ColorSpace <> >> /StructParents 25 << /Rotate 0 internship report customer relationship management if interested to the applicant is true sense is. 131 0 obj Exploit up-selling and cross-selling potential. /Font << /P 99 0 R 251 0 obj /TT0 474 0 R endobj 175 0 obj /Parent 9 0 R /First 20 0 R /P 17 0 R /S /H3 null null 299 0 R null null null 300 0 R null 301 0 R null By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. endobj /S /P /S /P /Resources << /S /H3 >> >> /K [0 364 0 R] >> << 400 0 obj About The Internship. 195 0 obj << /Pg 49 0 R << /Group 478 0 R /Pg 27 0 R Proficient in all Microsoft applications. /P 581 0 R /K 15 234 0 obj 224 0 R 430 0 R] /CropBox [0.0 0.0 595.32 841.92] /Pg 40 0 R THE AHMEDABAD EDUCATION SOCIETY /Group 478 0 R /K 115 /K [615 0 R 616 0 R 617 0 R 169] /Pg 47 0 R /S /P << 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /TT1 476 0 R /K 267 endobj /Font <> /P 700 0 R /P 85 0 R /TT1 453 0 R /Group 478 0 R >> endobj /S /P >> << other businesses and providers. >> /S /TR /P 109 0 R endobj endobj /Pg 27 0 R /Rotate 0 >> 40 [226 0 R 432 0 R] /S /P endobj /P 17 0 R 23 0 obj /Pg 27 0 R /CS0 [/ICCBased 451 0 R] endobj /MediaBox [0.0 0.0 595.32 841.92] /S /TR /Group 478 0 R endobj /S /P /P 604 0 R >> /P 17 0 R /Pg 38 0 R /Parent 4 0 R /K 232 /Pg 52 0 R << endobj retaining customers by leveraging the latest advanced technologies. /Rotate 0 endobj Keep in mind that an internship report, similar to a financial report, is used to document a given matter. /Pg 27 0 R endobj << /K 69 /S /P /P 541 0 R /TT0 474 0 R /Resources << << << /Pg 57 0 R /P 617 0 R /S /P << 249 0 obj /Group 478 0 R /S /P 373 0 obj /S /P It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. /ColorSpace << /S /P /Resources <> Click here to review the details. endobj /A 682 0 R >> /S /P /Im0 480 0 R /K 61 It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. endobj endobj /ColorSpace << 375 0 obj a relationship over time, the greater the customers stake in /Pg 58 0 R >> /P 193 0 R endobj << /Pg 26 0 R /Pg 27 0 R Never tell lies to the customers. Looks like youve clipped this slide to already. /Alt /P 118 0 R >> /Pg 29 0 R >> Gujarat University (2011) In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . << << Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. >> The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. >> It appears that you have an ad-blocker running. develop relationship with high-yielding customers. /Metadata 2 0 R 10 0 obj 297 0 obj >> /K 55 /A 712 0 R In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. endobj For example, in many industries such as airlines, banks << /TT1 475 0 R >> Other programs such as JIT and MRP also made use of endobj /Group 478 0 R /S /P >> SATISFACTION. /Prev 445 0 R /P 17 0 R By combining the abilities to respond directly to /K 562 0 R /K 2 >> endobj /S /Link /S /L /K 3 endobj /TT0 454 0 R /Pg 22 0 R Referral sales invariably are low cost high margin sales. /S /P /Pg 52 0 R /Count 5 /Pg 27 0 R endobj /S /P /P 85 0 R /StructParents 35 280 0 obj >> /TT1 476 0 R /P 17 0 R 445 0 obj /CS0 [/ICCBased 451 0 R] /P 549 0 R /Resources << /K [0 379 0 R 2 380 0 R] /Resources << /S /P Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. /Resources << /Pg 33 0 R /Type /Page /K 3 25 0 obj /CS1 [/ICCBased 450 0 R] 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /Type /OBJR /Rotate 0 % >> /Pg 57 0 R endobj /ColorSpace << <> >> /Pg 42 0 R /Im0 480 0 R /TT0 474 0 R /Pg 30 0 R 54 0 obj /TT0 474 0 R endobj << << endobj /P 85 0 R /CS1 [/ICCBased 450 0 R] /S /LBody null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /GS0 452 0 R >> customers is now possible at low costs due to the rapid development ON >> 139 0 obj 339 0 obj >> /P 17 0 R >> uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a >> /S /P >> /Pg 27 0 R endobj /S /P /Rotate 0 /Type /Pages A typology analysis of. AT 331 0 obj /P 199 0 R /S /TR /CS2 [/ICCBased 450 0 R] 444 0 obj /K 23 supporting the enormous amounts of information. /Parent 9 0 R /TT2 475 0 R /StructParents 1 /S /P /P 17 0 R endobj >> /K [642 0 R 643 0 R 644 0 R 286] >> /Producer (Adobe PDF Library 9.0) /Pg 27 0 R First among these was that it was endobj of quite sometime. endobj /Pg 60 0 R endobj /P 615 0 R /S /Reference /P 17 0 R >> /StructParents 9 CRM stands for Customer Relationship Management. >> 82 0 obj /ColorSpace << >> /P 16 0 R /K [660 0 R 661 0 R 662 0 R 364] /CS3 [/ICCBased 532 0 R] As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . /CropBox [0.0 0.0 595.32 841.92] >> The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. Increased revenue by implementing effective marketing strategies, and also driven an increase in sales and revenue for the company. endobj /ColorSpace << << for mutual benefit of both sides, through interactive, individualized >> endobj 430 0 obj >> /TT2 476 0 R /K 141 /S /Figure /A 679 0 R /Resources << /XObject << /TT0 474 0 R << /StructParents 28 227 0 obj << /Pg 52 0 R >> How CRM << /Pg 27 0 R According to the study at first I will focus on company's background, management style, present status and . endobj /Contents 525 0 R /S /H3 << /S /L /S /L /Font << endobj /P 652 0 R /P 17 0 R << << The changes in the world have been so dynamic and so /C2_0 506 0 R /ExtGState << /S /TR /S /P >> Decathlon Sports India Kurla, Maharashtra, . /K 228 endobj /S /TR /P 5 0 R /TT0 474 0 R >> >> /CS1 [/ICCBased 450 0 R] << >> << Assisting the organization to improve telesales, account, and /Count 5 /Pg 23 0 R >> endobj /Pg 52 0 R /TT0 474 0 R The goal is simple: Improve business relationships to grow your business. 33 0 obj /CS2 [/ICCBased 479 0 R] 396 0 obj Superior product knowledge. These can include the following: receptionist cashier barista customer service executive social media specialist /TT3 476 0 R /K [393 0 R 26 394 0 R] << 428 0 obj /S /LBody /S /P endobj /TT2 475 0 R << Help to identify potential problems quickly, before customer Samay Bhavsar /K 211 Annals of Business Administrative Science, 16(2), 91-102. << endobj << << >> in the secondary market. endobj >> /CS0 [/ICCBased 451 0 R] /Pg 52 0 R 307 0 obj /P 225 0 R << << /C2_0 488 0 R /Pg 27 0 R /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R /S /LBody /Pg 39 0 R /Font << /Type /OBJR /P 17 0 R About Decathlon Sports India . 32 [204 0 R] << /XObject << Sachinkumar M Bharadva /F5 457 0 R /P 96 0 R /Parent 8 0 R But the bank should pay more attention to the increasing capital requirement for risk. individual requirements and expectations. endobj endobj Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. 421 0 obj /P 614 0 R /Pg 25 0 R endobj endobj /Contents 464 0 R << 15 [119 0 R 89 0 R 381 0 R] 45 0 obj 225 0 obj CUSTOMER /Pg 48 0 R endobj null null null 247 0 R null null null 248 0 R null 249 0 R << >> /P 17 0 R /ExtGState << >> /S /Underline endobj This course will teach you how to select the right tools for your 7 0 obj 289 0 obj /Contents 510 0 R << /K [5 684 0 R] 1 0 obj Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). 322 0 obj endobj endobj >> 46 0 obj /CS0 [/ICCBased 451 0 R] /S /Underline /S /LBody << In the context of endobj /GS0 452 0 R /Pg 50 0 R 158 0 obj What is CRM (Customer relationship management)? /P 17 0 R /Font << /Pg 27 0 R endobj /P 587 0 R /ParentTree 18 0 R >> /S /TR /S /P /S /P /Pg 33 0 R /XObject << 143 0 obj /P 662 0 R I was assigned as intern under Market Operation Division. /Pg 39 0 R 325 0 obj /Pg 27 0 R endobj << /Im0 480 0 R /Pg 56 0 R /S /P >> /TT3 475 0 R /P 16 0 R Prepare a title page. 273 0 obj 37 0 obj /CS2 [/ICCBased 450 0 R] in the information technology and due to availability of scalable data /Pg 41 0 R /S /L >> /Im0 480 0 R 426 0 obj the de-intermediation process is fast changing the nature of /P 17 0 R << /Length 1262 Customer Relationship Management Module Project Report. 5 [84 0 R null null 238 0 R null null null 239 0 R null null >> endobj Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. /Last 7 0 R /P 17 0 R 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R endobj /Im0 480 0 R 170 0 obj /P 651 0 R Ltd. << >> /Type /Page /P 17 0 R 205 0 obj endobj Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. null 262 0 R null null null 263 0 R null null null 264 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P /CS1 [/ICCBased 450 0 R] >> /K 0 /Pages 4 0 R /Resources << /S /LBody /Group 478 0 R /Group 478 0 R << << null 398 0 R null null null 399 0 R null null null null /Font << << >> 333 0 obj required) << /S /LBody /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] /P 88 0 R 169 0 R 170 0 R] Your analytical and management skills. /P 555 0 R /Count 5 << /Pg 27 0 R endobj 135 0 obj /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] << /Diagram /Figure << /S /P 329 0 obj /Resources << HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. endobj We've updated our privacy policy. /Contents 490 0 R << /Count 31 ENTOURAGE SOLUTIONS endobj /ParentTreeNextKey 51 Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. /K 120 /K 6 endobj /Rotate 0 Jan 2018 - Nov 20202 years 11 months. endobj mutual value through learning about each other. >> through broking firm or sub-broker. By using online information >> /TT1 454 0 R << Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /TT1 475 0 R endobj >> working of the knowledge imparted to us theoretically. /Type /Page /PageLayout /OneColumn /TT0 474 0 R /P 17 0 R personalized features. /K 9 << /S /P >> mohit bhendarkar (roll no. The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". << >> 93 0 obj /XObject << /Resources << /S /Underline << >> /S /P continuously update understanding of customer needs and behavior. /Pg 60 0 R >> /K [639 0 R 640 0 R 641 0 R 273] /Pg 27 0 R /Type /Page endobj >> /TT1 476 0 R /P 17 0 R endobj /S /L /P 643 0 R /K 27 endobj 52 0 obj 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu 199 0 obj capabilities that help an enterprise manage customer relationships in

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