Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. My bags were stuck in Frankfurt. See more about our ethics policies here. I stopped flying LH many years ago. I had to pay $70 to ensure a seat with my husband. Alternatively, you may use. LH seems to have given up any pretention to remain a high quality airline. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. Re: Lufthansa seat reservations are not possible on this flight. Lufthansa Operations need to be shut down. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. 2. a change of aircraft type resulting in no equivalent seat being available on the new flight. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. When people book half a year before their cheap ass ticket and want to block all good seats for free. This has been skewed for a long time in favor of Euro pricing- now more than ever. As most Airlines around the globe have been charging this fee for a long time, I fully understand. Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. I doubt it. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. Is that just for LH flights or will that also be the case for LX/OS flights as well? You can pick seats by calling them at 800-645-3880. As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! An advance seat reservation only applies per flight segment. The agent initially said there was nothing she could do ,not having access and didn't really want to help. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? Never again. 3 times in the last three months when departing FRA for the US the policeman manning passport control has told me they can't find my entry stamp into the EU. A client support delegate will be glad to help you. Most German I know prefer to fly Easyjet. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. Yes, Lufthansa Express Rail includes an advance seat reservation. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. 6 years ago. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Carry out upgrades, receive special access to advance seat I am a senior citizen and had to bear the brunt of it on my health. standard seat, seat in the preferred seating zone, seat with more legroom). 20% of the group can be cancelled free of charge up to . I think that Lufthansa can now be called a low cost airline after all these changes! Now, you have more time to plan your trip while securing the flight for your expected dates. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. In such a case, you can change seats free of charge. The only way they can get away with such behavior is because they really force people through their hubs. Seat changes may be made due to operational reasons of the airline. February 8, 2022. lufthansa seat reservations are not possible on this flight The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". Tipping for wheel chair assistance 6:02 pm. I had to check in, pick seats, and make amendments on two of the airlines with no problem. The group is . I recently flew to Frankfurt and was happy to chose a seat at checkin. Manage individual bookings. Normally fly delta or klm. Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. Likes: 0. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? On neither leg did we have the seats I originally selected. All Lufthansa flights have been cancelled. I will wait until tomorrow or so. A refund for this reason is not possible. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . 7. Thank you all for your replies. So, heads up. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. Even BA let's you choose a seat 24 hour prior to departure. Isnt the stamp something they find on their own when they flip through you passport when you depart? As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Wizz Air baggage allowance 5:52 pm. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. They have no noticeable disadvantages, even though they aren't ensuite. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? Thanks Lufthansa. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. Done with code shares for now and Lufthansa . Lufthansa planes are getting a major upgrade. aisle seat, window seat, seat with more legroom). Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. Each time the agent reinstated our seats and claimed to associate them with our United reservation. I had to pay $280 US to check one. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. This is not an ex-Philippine A350 and therefore has a 293-seat layout. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. AC often does not allow advance seat selections for (ta && ta.queueForLoad ? I couldnt of course. Thanks so much Mr. important. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. The economy class passengers are the worst affected. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? An advance seat reservation only applies per flight segment. Please note that passengers who have purchased an Economy Light fare on a continental route and have not made an advance seat reservation that is subject to a fee before checking in cannot change the seat offered to them at check-in without payment of a fee. We got horrible seats and they were so small and close together, I cannot see how that was even humane. Stay connected with the latest travel, aviation, and credit card news. Lufthansa is the national carrier for Germany and the largest carrier in Europe. Generally the 3 flights/day on the FRA-TLV routes are full. Lufthansa is literally the AA of Europe. Have connected through MUC a few times from non -Schengen countries and no issues at all. While reserving a spot on the web, you should give a similar data as while reserving a . Adding the fact that I might have a middle seat is for me a reason to actively avoid them. Photo: Vincenzo Pace | Simple Flying. Lufthansa was a problem. The names of group members must be provided up to 14 days before departure. How to contact Lufthansa Airlines customer service. Who cares to fly with these racists anymore? I had to pay $70 to ensure a seat with my husband. Help with Scoot booking 5:28 pm. At least my United Premium Economy seats never changed and my departure is on time On the day of my flight I also received confirmation for those seats. If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. This website uses cookies so that we can provide you with the best user experience possible. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? You would like to change the seat offered at check-in at your own request. We should be OK strike wise. not inclined to argue with the German police as a foreigner! Unaware at the time of booking, we wouldn't be able to select seats on a code share. They changed our seats! Got to the gate with my boarding passboarding denied. Lufthansa Gets Punitive With Economy Light Seat Assignments. and when leaving Germany they demand to see your entry stamp into the EU.. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Not worth it. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. I have confirmed seats for those chosen seats weeks in advance. Any free seat assignment option for *S or *G? The Senator Lounges are ok but often crowded. Any idea whether this will affect FTL/SEN/HON members as well? True for all US to EU flights as well. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. Seat . Has anyone had a similar experience? Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Haven't been successful with Swiss yet. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. Oh, well. But with this, they will soon be topping the charts. This includes wireless charging, Bluetooth connectivity . BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. I will not do this again. (From economy to premium economy). Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. They keep you in Germany forever? KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. They feature at least ten centimetres of extra legroom. WTF MAN ? Do LH or Star elites get to avoid this fee? I sat out strike day when all flights were cancelled. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. The amendment fee applies per passenger per leg of the trip. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. This means that every time you visit this website you will need to enable or disable cookies again. What do you think about Lufthansa's new seat policy? If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. Lufthansa is an embarrassment to Germany and the Star Alliance. My outbound ticket included two checked bags at no cost. I picked our seats and were given our boarding passes the next day at the airport. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . LH has become one of the worst airlines in Europe. : 0 800 - 83 84 267. Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Atleast, i hdve decided not to travel by this airline. Time to leave star alliance and seek for better options. United provided the Lufthansa confirmation with my reservation. To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. The Lufthansa Reservation Number is +1818^483^0820. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. You can only switch your seat to another seat or at a lower price. I will avoid Lufthansa in the future as much as possible. Lufthansa Booking +1830299 (3190 . Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. You can also filter for flights based on your budget, such as looking for cheap flights under $200 . Lufthansa was a problem. If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. Others too. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. What do you make of Lufthansas Economy Light seating policy change? You can find out more about which cookies we are using or switch them off in settings. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? standard seat, seat in the preferred seating zone, seat with more legroom). At least for us, our United Flight to Munich in Premium Economy was much better than I expected. I already hated this change. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. In addition to surgical masks, FFP2, FFP3, KN95, or N95 standard masks without a valve and not made of fabric are permitted. How and when can I reserve my preferred seat? If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. Because you need your AC confirmation number. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). Lufthansa's Economy Light fares don't include seat assignments in advance. Lufthansa is a new RYANAIR. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. At the gate, it was a madhouse as many others (all?) If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. You do not meet the conditions for sitting in an emergency exit row. I always checked in . Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. Please note that the name must be identical to the name on the flight booking. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

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