The course equipslearnerswith the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Prior to that we held many legacy and current records on paper. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 /F2 10 0 R % Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This website uses cookies to improve your experience. Until fairly recently, each professional discipline maintained its own patient records separately, within the same NHS trust. When we started RiO within our childrens services in August 2007, we quality checked and aligned our immunisations with the data from GPs. This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. By clicking on a 'case' >> This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. You also have the option to opt-out of these cookies. iNetwork These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. hbbd```b``"kB" &H`LU*` Some of our customers experienced 165 extra visits per nurse, per year using Rio Mobilise. /StructParents 1 226 0 obj <>stream xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. You can edit the date if required. F52cX=sigpkYnfmdqmN Ps-f 7p ! However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. If you do not, this may delay your access to Rio. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. endstream endobj 201 0 obj <>stream Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. Its took a lot of pressure off my job role. This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. >> /Length 3316 However, you may visit "Cookie Settings" to provide a controlled consent. EPR empowers community, mental and child health providers to improve their outcomes, by providing a holistic picture of each person. %PDF-1.5 % The system interoperates easily with other social care and health care systems, and we can tailor the system to your organisations specific needs. These cookies track visitors across websites and collect information to provide customized ads. This functionality can be used as a method of highlighting vitally important We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. The course can be tailored to meet your needs and the way that your NHS Trust operates. stream hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. >> IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. The cookies is used to store the user consent for the cookies in the category "Necessary". The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. No live patient data has been used in this module. << (it takes time and is still going on, but its worth the effort) Ensure that all users had access to all relevant records for the patients they see. Train all staff in the retrieval of documents Build and Deploy technologies that enable seamless upload to CITO from RIO Re structure the Metadata for each record to reflect the current structure of the trust and improved document labelling Allowing staff to retrieve information in a safe and timely manner. %PDF-1.5 All eLearning modules use dummy data. Were already seeing improved interoperability between internal systems due to the flow of data the system provides. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. The name of your NHS organisation, service or partnership should adhere to the following principles: be written out in full, without the use of acronyms, abbreviations or symbols such as '&' - except St for 'Saint' and NHS for 'National Health Service'. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. You also have the option to opt-out of these cookies. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. It saves time and money, enables faster, safer decision-making at the point of care . The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. "These six London mental health trusts now have a modern IT system to support key clinical services. You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. The cookie is used to store the user consent for the cookies in the category "Performance". It is mandatory to procure user consent prior to running these cookies on your website. This website uses cookies to improve your experience while you navigate through the website. << l}62u>#w~2E O{NXX Design Theoretically informed, longitudinal qualitative evaluation based on case studies. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. ? 1 0 obj We have an entirely end-to-end solution with the Rio EPR. Find out how to enable it. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. Your PPE will show you how to access this. RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. /ExtGState You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. /CropBox [0 0 595.32 841.92] Home; About; Gallery; Blog; Shop; Contact; My Account; Resources EPR software typically integrates with other medical systems. Tameside This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. Rio Integration Hub is a cloud-based interoperability platform that enables data sharing across care settings to deliver an integrated approach to patient care. Our Rio Electronic Patient Record (EPR) Software helps you to know more about your patients to deliver better care. Please get in touch for a quote if you would like to book this live online course for your organisation only. . /Image36 6 0 R /MediaBox [0 0 595.32 841.92] Perfect for dispersed teams working from home. The cookie is used to store the user consent for the cookies in the category "Other. 195 0 obj <> endobj The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. /Image33 5 0 R We uses analytics cookies to help us improve our website for our users. /F1 9 0 R These cookies ensure basic functionalities and security features of the website, anonymously. /S /Transparency Full integration with other systems and software: Significantly enhance care quality, clinical safety . Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. Further info can be found in the staff privacy notice on the trust intranet. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. Meet government policy and the NHS agenda. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. ` 2= This website uses cookies to improve your experience while you navigate through the website. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. NHS London says the systems provide part of the foundations for the NHS Care Records Service. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. It's hugely important that we can give staff the time that they need to do their job within their contracted hours, not having to work additional hours just to keep up. Thanks to the RiO software information is now available to, and can be exchanged between, the many different staff working in mental health services when it needed. >> Click here for more information about how we use cookies on our site or read our privacy policy here. My ESR Page last updated: 24 Aug 2022 If you experience any issues with the training, please email: clinicalsystemstraining@oxfordhealth.nhs.uk. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. /Parent 14 0 R Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. endobj It should only take a minute or two to complete. and practice new skills all without leaving your desk! This has already brought tangible benefits to patients and the people who care for them. Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible An understanding of the patients daily mood patterns is an important aspect of the care process. How to use RiO v4.7 To access the RiO Clinical Support, click here This cookie is set by GDPR Cookie Consent plugin. /Resources With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. What is an Apprenticeship and who can apply? We have a comprehensive and respected training scheme for mental health nurses. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Rio Mobilise enables us to do that. . You need to state when submitting your certificate, which Service / Location you are. With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. Find out more here. The ePMA module provides a digital system for prescribing, verifying, and administering medication. For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. x\o7n?j7@cA5M+:Yv+)=]=!%7E/]&5{z2.>Lb~y^__7gI0L2$sYU`7Og36\Jn= AZewPb~`n2iF3kAmAC0HIXJe$?nec=,rM4zgtQ;R5gjAUJ{6}fDu%>sd%4&. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Date - this defaults to now, the time you are typing the note. With this improved flow of information between the trusts, patients stand to gain improved access to services and a better treatment experience. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. A rolling programme of information sessions for everyone, via Microsoft Teams, to . You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Briefly describe the initiative/ project/service; please include your aims and objectives. These cookies will be stored in your browser only with your consent. j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG Analytical cookies are used to understand how visitors interact with the website. Unfortunately, your shopping bag is empty. Go to the shop Go to the shop. Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. Sharing data usually requires manual access and duplicate data entry. Speaking about his current condition and caring for him, Kate said: 'Poor Derek's condition currently covers about 11 specialisms of medical care, so getting all the different departments to . www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre 213 0 obj <>/Filter/FlateDecode/ID[<81EB6F832F6FC3479431240C66910C25>]/Index[195 32]/Info 194 0 R/Length 94/Prev 824888/Root 196 0 R/Size 227/Type/XRef/W[1 3 1]>>stream Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. This course is available on demand. We appreciate all the feedback given. The Skype for Business Learning Series will provide you with . << C},~w3v1tJ&2rb]J Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. Each team has a tailored view, showing only the information that they need to deliver care to their patients. /F5 12 0 R Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. Tameside Council Offices In this column from NHS Connecting for Health, Dr Hashim Reza, consultant psychiatrist at Oxleas NHS Foundation Trust and mental health clinical lead for the London Programme for IT, and Kenny Gibson, primary care and IT information manager at Lambeth Primary Care Trust, discuss is use and benefits. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. We also use third-party cookies that help us analyze and understand how you use this website. RiO CHECKLIST It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. Our Rio EPR system was developed in collaboration with many healthcare experts. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. << Upon completing the training, we will activate your smartcard which will allow you to access the RIO system. This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. 3 0 obj V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. /F3 11 0 R endobj /Rotate 0 /GS31 4 0 R By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. Making RiO easier to use. With ESR Without ESR How to obtain a Smartcard: To obtain a smartcard staff will need to email: rio.support@berkshire.nhs.uk or call 0300 365 2438 and choose option 2 and request an appointment. >$5d%oxF.BeeircJ S\eNFT1|a*UelC-Qewz.v4(R. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. Important: We can only deliver this course if your organisation has access to the RIO system. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. Using RiO has improved our immunisation data recording from around 24% to 80% in some cases, strengthening our recent Measles Outbreak Plan, which is targeting non-immunised children. Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. These cookies do not store any personal information. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. Record keeping - writing notes / assessment reports / social circumstances reports. ) V#vR Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. The six trusts to receive the software are Oxleas NHS Foundation Trust, South West London and St Georges Mental Health NHS trust, North East London, West London, East London and the City, and Barnet, Enfield and Haringey NHS mental health trusts. jWA9' Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. Failure to do so may delay activation of your Rio account. YJr:&@&ge2k. This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community.

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